Helsana+ app
The Helsana+ app rewards you for leading a healthy lifestyle, taking preventive health measures and connecting with Helsana. Receive cash payments and lucrative offers with the bonus programme.
With the full version of Helsana+, you can collect over CHF 300 worth of Plus points every year. You have different ways of redeeming these points. You can exchange your Plus points for cash, turn them into a voucher from selected partners, or donate them to the Swiss Red Cross or the Theodora Foundation.
Points promotion in April and May 2024
Don’t miss out: points collected in April and May with the new “Walk the Helsana trails” activity count double! Collect up to 1,000 bonus points each month.
Watch the video for how to use “Walk the Helsana trails”.
Download for free now: Helsana+ app
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Get over CHF 300 a year
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Benefit from attractive offers
What the Helsana+ app has to offer
On the homescreen, you will find your points balance and the latest offers and ways to collect points.
Take part in seasonal challenges and collect Plus points.
Collect Plus points in all kinds of ways: from exercise and prevention to connection with Helsana.
Connect your fitness tracker to the Helsana+ app and synchronise your activities automatically.
Enjoy attractive discounts from our partners. The higher your bonus level, the bigger the discounts.
Exchange your Plus points for a cash amount or a voucher from one of our partners like Galaxus, Zalando or Garmin. Or donate them to a good cause.
What you’ll get Plus points for
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Get active
Whether you swim, run, hike or bike – transform your exercise into valuable Plus points with the Helsana+ app. -
Take care
Prevention is better than cure, and by taking preventive health measures such as relaxation, exercise and nutrition courses and check-ups, you are rewarded with both health benefits as well as Plus points. -
Memberships
Are you a member of a gym or sports club? Then you get Plus points for that too. We also reward memberships in the field of social commitment. -
Get connected
We reward your long-standing loyalty and recommendations to others. You also collect Plus points just for using the myHelsana client portal.
Your offers and discounts with Helsana+
With Helsana+, you benefit from attractive offers and discounts from our partners. The more Plus points you collect, the more generous these offers.
Frequently asked questions
Helsana is a bonus programme that rewards you for a health-conscious lifestyle and loyalty to Helsana. Collect Plus points in the Helsana+ app to redeem against cash payments and vouchers from partners.
There are three versions of the Helsana+ app, as follows:
- Demo version for individuals who are not Helsana customers: maximum 3,000 Plus points per year
- Basic version for Helsana customers with basic insurance: maximum 7,500 Plus points per year
- Full version for Helsana customers with at least one supplementary insurance: maximum 30,000 Plus points per year
Good to know: the Plus points you collect can be exchanged for cash, vouchers or a donation etc. with the basic and full version, but not with the demo version.
Yes. Select your personal fitness app from the list and follow the instructions to set up a direct link to the tracker. Helsana+ uses data from Apple Health (iOS), Google Fit (Android), Fitbit, Garmin, Polar, Withings and Suunto to automatically verify activities that have been performed.
Connect Helsana Plus to Apple Health
Connect Helsana Plus to Google Fit
Connect Helsana Plus to Fitbit
Connect Helsana Plus to Garmin
Yes, although the minimum age is 12 to be able to use the basic and full version of Helsana+. A legal representative must provide a power of attorney for this. Take a photograph of the power of attorney and of the insurance card for the minor and submit the documents via the Helsana+ app. It takes some time to check the evidence. Meanwhile, the Helsana+ account will remain available in the demo version.
Your privacy is very important to us. We therefore only collect the user data that we need for awarding points and for identification, as well as for improving the app. This information allows us to better tailor the bonus programme to your interests and needs. The Helsana+ app does not collect or have access to vital data such as steps, pulse or calories – this data remains in your own tracker or tracking app. You can delete your user data at any time.
The safety of our customers’ data is of the highest priority for Helsana. We use the latest technologies to ensure that your data does not fall into the wrong hands. We also constantly keep an eye on the technological developments of tomorrow. Only by doing this can we guarantee the safety of your data in the future as well.
If you want to delete your user account completely, please use the corresponding “Delete account” function in the Helsana+ app or contact our customer support team via plus@helsana.ch.
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